Freedom Holiday information
Freedom Holiday has been active in the field of recreational vehicle rental for the past 25 years. Based in Rome, close to the Leonardo da Vinci international airport.
Our acquired experience allows us to offer you the best possible assistance in planning your journeys so that you may take advantage of the unique features of our RVs and enjoy a trouble-free holiday.
Freedom Holiday offers a wide range of choice best suited for your needs, and includes all the latest vehicle models on the market.
Our fleet is renewed every two years, thus providing a guarantee for maximum safety and comfort to our Clients.
With an RV you will be free to live out your adventure where and how you wish.
Freedom Holiday will help you to ensure that this experience is one of the greatest in your life.
All that's left to say is: HAVE A WONDERFUL TRIP!
Freedom Holiday Rental Terms
Vehicles are rented solely to those clients who undertake to keep their vehicles under supervision during stopovers, either by leaving the vehicle in guarded parking areas or by watching over the vehicle personally. Our vehicles are only permitted to travel freely in EEC countries and Switzerland; a special authorisation must be obtained for all other countries.
Please note: If you do not book in the local currency of the country where your rental takes place the payment due dates will change and your main vehicle rental charges will be payable in full upon confirmation of your booking. This is to lock in the currency rate of the day you booked on and avoid further currency fluctuations. Some charges like taxes, compulsory fees, extra items may still be payable upon pick up of your vehicle in their local currency.
(If you book in the local currency of the country where your rental takes place the standard payment terms described under the heading Payment Terms will apply.)
Rates include: INSURANCE (Third party and property damage liability - Theft and Fire - Green Card - CDW) ROADSIDE ASSISTANCE 24 hours; TAX 22%; ONE GAS CYLINDER. Rates do not include: Engine lubricants - Fuel sanitary liquid and items not covered under the previous report. All prices are subject to change without notice.
A non refundable booking deposit is required to secure your motorhome booking. The exact amount is detailed in the breakdown of pricing.
A second stage payment of 30% of total rental price, minimum € 100 is taken shortly after booking confirmation as a separate transaction.
The full balance must be paid within the date written on the reservation form. Failing that, the booking will be cancelled and the deposit paid will be forfeited.
Visa, MasterCard, Diners, American Express are accepted with transaction fees. Money transfer and cheques are good too.
The standard excess is Euro 1500.00 for each damage. The bond is Euro 1500.00 in order to also cover extra KM and late drop off fees (if applicable) for example.
A OPTIONAL INSURANCE:
CDW or CASKO:
Euro 15.00 per day(minimum Euro 75.00) in order to reduce the deductible at Euro 750.00 per damage.
A deposit of € 1500 / 2000 is required on delivery (by Credit Card).
MINIMUM HIRE LENGTH:
Minimum reservation rental periods: 5 days for low season, 7 days for medium season, 20 days for high season. For unlimited mileage, the minimum reservation period is: 5 days for low and medium season, 15 days for high season. Weekend reservations with 500 km. included are possible only during actual delivery week. This begins on Fridays at 4 pm and expires on Mondays at 12 am. For reservations other than in Rome, the booking Agency levies an extra charge of € 35. Reservations must be made 48 hours before departure time.
PICK UP AND DROP OFF:
Pick up and drop off is free of charge during normal office hours as stated above. Pick up and drop off requires 30-60 minutes (as we demon straight how to use various elements of the vehicle).
Clients are required to reach our depot prior to closing time (Pick up 16.00-18.00 and Drop off 9:00 - 12.30 only)
Pick up and drop off outside office hours are by appointment only and costs Euro 50.00.
Drop off after hours is not possible, late drop off costs Euro 30 - 50 for each hour delayed. The drop off process needs about 10-15 minutes at time of drop off.
HOURS OF OPERATION:
From Monday to Friday, time: 09.00 - 13.00 and 16.00 - 19.00. Saturday 09.30 - 13.00. Sundays and Public Holidays depot is closed. From March to July depot is open on Saturday afternoon too. Clients have engine assistance 24 hours.
PICK UP AND DROP OFF TIMES:
Pick up times: Morning 10.00 - 12.00 and Afternoon 16.00 - 18.00
Drop off times: Drop off is during official time, better not later than 12.30 and 18.30.
EARLY PICK UP AND DROP OFF:
Early pick up costs Euro 50.00 Early drop off costs Euro 50.00 (06.00 - 07.00 - 08-00).
AGE AND DRIVING RESTRICTION:
Minimum one year driving experience required. 21 years minimum and 70 maximum (but we have accepted older people in good health too). The main driver accepts the driving responsibility. No extra fee is requested for additional drivers.
Pets are allowed without any extra fee.Vehicles are required to be clean upon return. Clients will pay any damage made by his/her pet/pets.
Services request at drop off time:
Cleaning service €50.00
Emptying tanks €20.00 per tank
ENGINE AIR-CONDITIONING FEE:
- It costs Euro 8.00 per day with a Maximum amount of Euro 200.00
- It is compulsory from May to October
The initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
1). 34 or more days prior to pick up we refund 50% of the 30% clients paid in advance (15% cancellation).
2). 19 - 33 days prior to pick up 30% cancellation fees applies.
3). 18 - 0 days prior to pick up 100% cancellation fees applies.
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. If you encounter issues with the vehicle whilst on hire, you MUST report these issues directly to the relevant supplier at the earliest possible time. This will allow the supplier to remedy any issues and minimise any inconvenience to you. If you fail to report any vehicle issues during your rental, it is likely that compensation will not be offered. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 2% credit card or debit card surcharge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency): 25.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.